Gaya 9 FAQ — All your questions, answered here.

Only one account per person is allowed at Gaya 9. Creating multiple accounts is a violation of our terms and may result in all associated accounts being permanently suspended.

on the login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use that OTP to set a new password — the whole process takes under 2 minutes.

KYC is not required for regular betting or smaller withdrawals. However, for large withdrawal amounts or transactions above a certain threshold, a photo of your national ID may be requested.

To change your mobile number after registration, please contact customer support. Your number can be updated once your identity has been verified.

Deposits are currently accepted via Mobile Pay, Nagad, Rocket, and USDT (crypto). Bank transfer is also accepted in certain cases.

The minimum deposit is just ৳100. Limits may vary slightly by payment method. For Mobile Pay and Nagad, the minimum starts at ৳100.

For Mobile Pay and Nagad, funds are typically credited within 1–5 minutes. During peak times, it may take slightly longer.

Gaya 9 does not charge any deposit fees. However, your payment provider (such as Mobile Pay or Nagad) may apply their own service charges in accordance with their policies.

First, wait 10–15 minutes. Then collect your payment transaction ID and send it via live chat or to support@gaya9.run. Our team will resolve the issue promptly.

Funds are typically credited to your Mobile Pay or Nagad account within 5–15 minutes. During peak hours, it may occasionally take up to 30 minutes.

The minimum withdrawal is ৳300. The daily maximum limit depends on your account verification level. Verified accounts have significantly higher limits.

No, bonus funds cannot be withdrawn directly. You must meet the specified wagering requirements before a bonus becomes withdrawable. Learn more on the on the bonus page see details.

The reason for rejection is usually communicated via email or notification. Common reasons include an incorrect payment number, incomplete wagering requirements, or a pending account verification. Please contact customer support for assistance.

New members receive a 150% welcome bonus on their first deposit. Registration The bonus is automatically credited once you make your first deposit.

Wagering means you need to bet a specified multiple of the bonus amount. For example, a 10x wagering requirement on a ৳100 bonus means you must place ৳1,000 in bets before the bonus can be withdrawn. For full terms on the bonus page see details.

When a friend registers using your referral link and makes their first deposit, you will receive a fixed cash bonus. on the rewards page View details.

Yes, regularly active members receive daily cashback. The cashback rate depends on your VIP level and betting volume. on the bonus page All the information is available here.

Betting is available on 30+ sports, including cricket, football, kabaddi, tennis, and basketball. On the sports event page View all updates.

Yes, Gaya 9 offers live betting. Odds update in real time during matches, and you can place bets instantly.

By participating in select slots or games in the Gaya 9 jackpot, you have the chance to win a progressive jackpot. on the jackpot page View current rewards and terms.

Once a bet is placed, it generally cannot be cancelled. However, in certain circumstances — such as a match being called off — your stake will be automatically refunded.

The minimum bet is ৳10 in most markets. Limits may vary for certain special markets. Sports Betting page Learn more.

on the download page to find the Android APK or iOS link. It may not be available on Google Play or the App Store, so download it directly from our site.

Go to your phone's Settings > Security > Unknown Sources and enable it. Then tap the downloaded APK file and select Install. Once complete, the app icon will appear on your home screen.

Yes, the Gaya 9 app gives you full access to everything on the website — live betting, casino, deposits, withdrawals, and bonuses. You'll also receive push notifications through the app.

When a new update is available, you'll get a notification automatically when you open the app. Go directly to the Download Page You can also download and install the latest APK version from

Yes, Gaya 9 uses SSL encryption, two-factor authentication, and advanced firewalls. Your personal information and financial data are fully protected.

Go to Account Settings and enable 2FA under the "Security" option. You will receive an OTP on your mobile every time you log in, adding an extra layer of protection to your account.

Change your password immediately and notify us at support@gaya9.run. Our security team is active around the clock.